Creating An Enhanced Patient Experience

COURSE OVERVIEW

Patients are more informed than ever, and their expectations for a truly exceptional dental experience have skyrocketed. Discover powerful strategies that will help you engage with your patients. Participants will gain tools to help them elevate patient satisfaction, streamline the team’s workflow, and watch revenue grow.

Audience: Dentists, Dental Assistants, Hygienists, Technicians

Recommended Pre-requisite: None

Format

Lecture,
Live Webinar

Subject

550 Practice Management and Human Relations

Speaker

Dr. Bryan Laskin

Course Date

January 28, 2025
@ 7 PM ET /
4 PM PT

Credit

1 CEU

Course Fee

FREE

LEARNING OBJECTIVES

At the end of this course, attendees should be able to:
■ Identify strategies that streamline the patient journey, improve patient trust and enhance satisfaction without adding to the team workload.
■ Efficiently and effectively implement patient experience improvement strategies with the team. 
■ Recognize the differences between an enhanced patient experience vs. good customer service.

Dr. Bryan Laskin


Using 20 years of experience providing dental care to anxious patients, Dr. Bryan Laskin’s passion is to reduce stress for the dental industry through innovation, education and standardization. Though his multiple businesses: Upgrade Dental, Digital Nitrous, OperaDDS and toothapps, and being the author of the book, The Patient First Manifesto, Dr. Laskin excels at integrating technology and teamwork into practices. He plays an active role at several progressive dental organizations, and he serves as counsel to leading dental companies. Through participation at the Dental Standards Institute's groundbreaking workgroups, Dr. Laskin is giving patients a voice as well as creating important guidelines for emerging technologies.

CE CREDIT:

To earn CE credit, a user must register for and then engage with the webinar on the published course date. Upon webinar conclusion, the course survey will be accessible to be completed.  Once both elements are finished, the CE Certificate will unlock and be available for download.


CANCELLATION POLICY:
If National Dentex must reschedule a webinar, all attendees will be automatically rescheduled for the new course date.

QUESTIONS:
If you have any questions or concerns related to this course or the platform, or experience any technical difficulties, please Contact Us. 
SPEAKER DISCLOSURE:
This speaker was not compensated by National Dentex for the production and delivery of course content. The speaker does not receive compensation for additional viewings of recorded materials. Any additional disclosures regarding potential commercial bias will be provided by the speaker at the beginning of the course presentation. This disclosure does not imply that the information presented is biased.