Creating An Enhanced Patient Experience

COURSE OVERVIEW

Patients are more informed than ever, and their expectations for a truly exceptional dental experience have skyrocketed. Discover powerful strategies that will help you engage with your patients. Participants will gain tools to help them elevate patient satisfaction, streamline the team’s workflow, and watch revenue grow.

Audience: Dentists, Dental Assistants, Hygienists, Technicians

Recommended Pre-requisite: None

Format

Self-Instruction, Pre-recorded Lecture

Subject

550 Practice Management

Speaker

Bryan Laskin, DDS

Release Date

01/28/25

Expiry/Re-evaluation 

01/28/28

Credit

1 CEU

Course Fee

Free

LEARNING OBJECTIVES

At the end of this course, attendees should be able to:
■ Identify strategies that streamline the patient journey, improve patient trust and enhance satisfaction without adding to the team workload.
■ Efficiently and effectively implement patient experience improvement strategies with the team. 
■ Recognize the differences between an enhanced patient experience vs. good customer service.

Dr. Bryan Laskin


Dr. Bryan Laskin is a Minnesota dentist and tech entrepreneur on a mission to make connected dentistry real and empower patients through innovation and standardization. Co-Founder and CEO of Cair™ powered by Toothapps® and Dental Standards Institute, Dr. Laskin is the host of "The Bryan Laskin Podcast" and author of the bestselling books: “The Patient First Manifesto”, “Dental Disorder” and “Unfair Care”.

CE CREDIT:
Participants must view the pre-recorded lecture in its entirety and complete both the survey and quiz. Once all components are finished, the CE Certificate will be unlocked and available for download.

QUESTIONS:
If you have any questions or concerns related to this course or the platform, or experience any technical difficulties, please Contact Us.

SPEAKER DISCLOSURE:

This speaker was not compensated by National Dentex for the production or delivery of the course content. Speakers do not receive compensation for additional viewings of recorded materials. Any additional disclosures regarding potential commercial bias will be provided by the speaker at the beginning of the presentation. This disclosure does not imply that the information presented is biased or of lesser quality.